Agilent 7683 Automatic Liquid Sampler (G2614A-M Autosampler & G2613A-M Injector)

This set is used to automate the sample analysis process on GC equipment. Can work with different tray configurations, turrets types and needle volumes.

Consists of two modules:

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Troubleshooting

Faults:

Four lights on the injector indicate its status.

During normal operation, the Ready light is on.

If the injector is busy, the Run light is on. If another combination of lights is on, an error has occurred:

Lights Possible causes Suggested actions
All lights are off
  • The line voltage to the GC is off.
  • The injector cable or connection to the GC is bad.
  • Your GC requires service.
  1. Verify the injector is properly connected to the GC.
  2. Check the power source of your GC.
  3. Replace power supply
    Replace GC AC Board
    Replace GC Mainboard
    OR
    Contact Moyo Scientific service
Fault light is on
  • The injector door is open
  • Turret is not recognised if door is closed
  1. Ensure that the injector door is closed.
  2. Re-install turret
  3. Replace Injector Turret Motor
    Replace Injector Needle Assembly
    Replace Injector Needle Assembly Motor
    OR
    Contact Moyo Scientific service
Fault and Run lights are on
  • The injector is mounted incorrectly on the mounting post
  • Incorrect mounting post
  1. Ensure that the injector is mounted properly.
  2. Ensure the correct mounting post is installed.
  3. Replace Injector Sideboard
    OR
    Contact Moyo Scientific service
Align Mode light is on
  • The customer pushed the align mode button
  • The system was not initialised
  • There is an injector memory error
  1. Verify the turret is properly installed.
  2. Perform the alignment procedure to initialise the system
  3. Replace Injector Needle Assembly
    Replace Injector Needle Assembly Belt
    Replace Injector Needle Assembly Motor
    OR
    Contact Moyo Scientific service
All lights are on
  • There is a board failure
  • There is a firmware revision conflict
  1. Check all cable connections
  2. Turn the instrument off, then on again.
  3. Replace GC Mainboard
    Replace Injector Front Board
    Replace Injector Rear Board
    OR
    Contact Moyo Scientific service

Error messages:

The GC can also display error messages in the Control Panel. The following is a list of error regarding the sampler:

Message Probable cause Suggested actions
Bottle in gripper
  • The sample vial was not delivered properly and stayed in the tray gripper.
  1. Remove the vial and return it to its position in the tray.
  2. Ensure that the tray quadrants are snapped into place.
  3. Ensure that the injector is plugged into the correct connector on the back of the GC. For 6890, ensure it is configured properly.
  4. Check the deliver to location for the vial and verify that the location is empty and free from obstructions.
  5. Make sure that the injector is upright/vertical on the GC.
  6. Restart the sequence.
  7. If the error occurs again:
    Replace Autosampler Vial Gripper
    Replace Autosampler Spring Loaded Belt Tensor
    OR
    Contact Moyo Scientific Service.
Front (or Back) door open or Injector not mounted
  • See “Fault light is on” in Faults
Front (or Back) injector com error
  • There is a communications error between the injector and the GC.
Front (or Back) Injector Incomplete Injection
  • The syringe needle is bent.
  • The plunger or syringe carriage is operating incorrectly during injection.
  1. See “Correcting Syringe Problems” on page 24 of the user manual.
  2. Remove the syringe from the injector and check the plunger for stickiness or binding. Replace the syringe if necessary.
  3. Restart the sequence.
  4. If the error occurs again,
    Replace Injector Needle Assembly.
    Replace Injector Needle Support Rod.
    OR
    Contact Moyo Scientific Service.
Front (Or Back) Injector Reset
  • There is an interruption in the power supply from the GC
  • Contact Moyo Scientific Support
Front (Or Back) Plunger Error
  • The syringe plunger is sticking, or not securely connected to the plunger carrier.
  • The plunger solenoid is binding.
  • The plunger carrier encoder is inoperable.
  1. Remove the syringe and check it for plunger stickiness or binding. Replace the syringe if necessary. For more information, see Inspecting a syringe in the Operation Guide.
  2. Check the viscosity of the sample against the viscosity parameter. Reset the viscosity parameter if necessary.
  3. Restart the sequence.
  4. If the error occurs again,
    Replace Injector Plunger Motor.
    Replace Injector Needle Assembly.
    OR
    Contact Moyo Scientific Service.
Front (Or Back) Syringe Error
  • The syringe carriage motor is defective.
  • The syringe is not currently installed or is an incorrect type.
  • The syringe carriage sensor is inoperable.
  1. Ensure the syringe is installed correctly. For more information, see your Operation Guide.
  2. Ensure the syringe meets specifications.
  3. If the syringe needle is bent, see Correcting Syringe Problems on page 24 of the user manual.
  4. Restart the sequence.
  5. If the error occurs again, contact Moyo Scientific Service
Front (Or Back) Turret Error
  • Something has interfered with the turret rotation.
  • The turret motor/encoder assembly is inoperable.
  • The turret type was changed while the power was on and the turret alignment procedure was not performed.
  • Turret is loose.
  1. Clear any obstructions.
  2. Check the Align Mode light. If it is lit, perform the alignment procedure (See Turret alignment in the user manual).
  3. Tighten the knurled nut on the top of the turret.
  4. If the error occurs again,
    Replace Injector Turret.
    Replace Injector Turret Motor.
    OR
    Contact Moyo Scientific Service.
Injector Not Present
  • There is a board failure in the injector or GC.
  • The injector cable is bad or not securely connected to the GC.
  • There is a cable failure in the GC.
  • Your method specifies an incorrect injector location (method mismatch).
  1. Make sure that the injector to GC cable connection is secure.
  2. Check your method to make sure it uses the appropriate injector location.
  3. If the error remains,
    Replace GC Mainboard.
    Replace Injector Rear Board (G2613-60010-M).
    OR
    Contact Moyo Scientific Service.
Injector Offline
  • There is a board failure in the injector or GC.
  • The injector cable is bad or not connected.
  • There is a cable failure in the GC.
  1. Make sure that the injector to GC cable connection is secure.
  2. If the error remains,
    Replace GC Mainboard.
    Replace GC Injector Rear Board.
    OR
    Contact Moyo Scientific Service.
No Bar Code Reader
  • Bar code reader cable not securely connected.
  • Bar code reader is defective.
  • Tray is defective.
  1. Ensure the bar code reader cable connection is secure.
  2. If the problem continues, Contact Moyo Scientific Service.
No Bottle in Gripper
  • The sample vial was not found by the gripper.
  • The gripper could not grasp the vial.
  • The vial was dropped during transfer to or from the turret.
  • The sensor in the gripper is defective
  1. Make sure that the sample vials are in the locations specified by the sequence.
  2. Make sure that the sample vials meet recommended specification. See your Sampling Techniques Handbook.
  3. If you are using adhesive labels, verify that the labels are properly installed. See your Operation Guide.
  4. If the error recurs frequently,
    Replace Autosampler Vial Gripper.
    Replace Autosampler Arm Board.
    Replace Autosampler Flex Cable.
    OR
    Contact Moyo Scientific Service.
Tray Not Present
  • There is a board failure in the tray or GC.
  • The tray cable is bad or not connected between the GC and tray.
  • There is a cable failure in the GC.
  1. Make sure that the tray cable connection is secure.
  2. Replace the tray cable.
  3. If the error remains:
    Replace GC Mainboard.
    OR
    Contact Moyo Scientific Service.
Tray Offline
  • There is a board failure in the tray or GC.
  • The tray cable is bad or not connected.
  • There is a cable failure in the GC
  1. Make sure that the tray to GC cable connection is secure.
  2. Replace the tray cable.
  3. If the error remains:
    Replace GC Mainboard.
    OR
    Contact Moyo Scientific Service.
Invalid Sequence
  • The sequence is set up for the wrong injection device.
  • Hardware required by the sequence is not installed and configured.
  • The GC configuration was changed during sequence execution.
  • The injector cable is bad or not connected properly
  1. Make sure that the connection to the GC is secure.
  2. Verify the sequence parameters against the GC configuration.
  3. If the error remains, contact Moyo Scientific Service.
No Injector
  • The cabling connection to the GC became loose during a run.
  • An injector board or GC board failed during a run.
  1. Make sure that the connection to the GC is secure.
  2. If the error remains:
    Replace GC Mainboard.
    Replace Injector Read Board.
    OR
    Contact Moyo Scientific Service
Prerun > 10 Min
  • The GC is Not Ready
  • Check for Not Ready and other GC messages to determine the cause
Sampler Error
  • The sampler could not function for an undocumented reason
  • Record the code number shown in the Control Module error message.
    If the problem persists, Contact Moyo Scientific Service and report the error number

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