Troubleshooting
Status:
Two lights indicate the device operational status:

| Lights | Module condition | Explanation | 
| Status light OFF and power supply light ON | Prerun mode | Module ready to begin an analysis. | 
| Green status light | Run mode | Module performing an analysis. | 
| Yellow status light | No-ready mode | Module waiting for a specific condition to be reached or completed. | 
| Red status light | Error mode | An error has occurred during analysis. See the status display of the user interface to find the cause.  | 
| Blinking status light | Resident mode | Module is being updated | 
| Fast blinking status light | Low-level error mode | Module must be rebooted / cold-started. A firmware update may be needed. If problem persists, replace Main Board or contact Moyo Scientific Service.  | 
Error messages:
Whenever an error occurs in the system, it will propagate through the CAN bus or APG remote cable. Depending on whether it occurred during a method run or not, the other modules will be informed and stopped, or will remain idle waiting for the system to be ready again.
General errors
The following is a list of errors regarding all HPLC modules:
| Message | Probable cause | Suggested actions | 
| 0062 – Timeout | 
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| 0063 – Shutdown | 
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| 0070 – Remote Timeout | 
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| 0071 – Lost CAN Partner | 
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| 0064 – Leak | 
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| 0083 – Leak sensor open | 
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Contact Moyo Scientific Service. | 
| 0082 – Leak sensor short | 
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Contact Moyo Scientific Service. | 
| 0081 – Compensation sensor open | Defective Main Board | Contact Moyo Scientific Service. | 
| 0080 – Compensation sensor short | Defective Main Board | Contact Moyo Scientific Service. | 
| 0068 – Fan failed | 
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Contact Moyo Scientific Service. | 
| 0205 – Open cover | 
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| Cover violation | 
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Detector related errors
The following is a list of detector specific errors:
| Message | Probable cause | Suggested actions | 
| Visible lamp current | 
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| Visible lamp voltage | 
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| Calibration values invalid | 
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| Wavelength recalibration lost | 
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| Diode current leakage | 
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| Holmium oxide test failed | 
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| UV lamp current | 
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| UV lamp voltage | 
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| UV Ignition failed | 
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| UV heater current | 
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| Illegal value from temperature sensor mounted on the fan assembly | 
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| Illegal value from air inlet temperature sensor | 
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| Heater failed | 
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| Heater power at limit 0 means upper power limit hit (excessive ambient temperature drop). 1 means lower power limit hit (excessive ambient temperature increase).  | 
Ambient conditions have changed too much during the run, so that optimum results may not be guaranteed. | 
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